• Travel Investigations collaborates with leading insurance entities and agencies, bringing a legacy of trusted partnerships and expertise that deliver tailored solutions. These partnerships ensure a seamless process, enabling insurers to make informed decisions quickly and confidently while maintaining their reputation and customer trust. We prioritize maintaining your reputation and acting in the best interests of your customers.

    Our mission is to ensure transparency and expediency in every claim we investigate, while adhering to the highest standards of professionalism and ethical conduct.

    We understand the time constraints insurers must work to and commit to completing investigations judiciously and in a timely manner. Our team conducts thorough investigations that balance respect and dignity for claimants with the need to uncover accurate and reliable evidence.

    Our services include:

    • Investigations into claims such as Travel, Property, Worker Compensation, Motor Vehicle Crash and Theft, Marine and Pleasurecraft, General Insurance, Business, Accident and Disability, Life and Health, and Fire-Related Claims.

    • Scene examinations, document reviews, and analysis of loss circumstances.

    • Verification of documents such as proof of purchase, travel records, and bank statements.

    • Collaboration with medical professionals for health claims to confirm treatment legitimacy.

    • Witness and claimant interviews to ensure accuracy and gather admissible evidence.

    Throughout our investigations, we maintain strict adherence to legal and ethical standards, ensuring that all evidence is gathered and documented in a manner that is admissible in court. This includes compliance with the New Zealand Fair Insurance Code (2020), the Australian General Insurance Code of Practice, the Private Security Personnel and Private Investigators Act 2010, and related regulations, which collectively uphold the integrity of our processes.

    We provide detailed reports supported by photographic, video, and documented evidence to assist insurers and legal teams in making well-informed decisions.

  • Surveillance is one of the most effective techniques for gathering accurate and reliable information. Our surveillance agents primarily consists of highly trained operatives, including ex-police and ex-military personnel, who utilize advanced methods and state-of-the-art equipment.

    Services include:

    • Static, mobile, and undercover surveillance.

    • Covert camera installation, monitoring, and extraction.

    • Comprehensive pre-surveillance planning and intelligence gathering.

    • Real-time updates and detailed post-surveillance logs, complete with high-quality, professionally produced photographic and video evidence.

    Our surveillance packages have been recognized at Ministerial levels. Additionally, our investigators have presented evidence to the High Court, leading to successful prosecutions.

    All surveillance activities comply with the Private Security Personnel and Private Investigators Regulations, ensuring legal admissibility in court. Whether addressing employee misconduct, fraud, or external threats, our surveillance services provide vital insights for effective decision-making.

    We conduct surveillance with discretion and professionalism to protect client interests while maintaining compliance with New Zealand law. From covert operations to in-depth reporting, our experienced team ensures reliable outcomes tailored to your requirements.

  • Locating individuals who may be intentionally difficult to find is a critical aspect of many investigations. Travel Investigations excels in skip tracing, leveraging years of experience and hundreds of successful outcomes, advanced techniques, and access to comprehensive databases.

    Our services include:

    • Locating debtors, defendants, missing family members, and other individuals anywhere in New Zealand. Our international partners provide assistance with inquiries beyond New Zealand.

    • Utilizing advanced data mining, public records, and investigative tools to locate hard-to-find individuals.

    • Employing confidential databases and innovative strategies to uncover information others might miss.

    Our investigators have a solid track record of success, driven by persistence, resourcefulness, and ethical practices. We understand the strategies often employed to evade detection and counter them effectively. Each case is approached with determination and a focus on providing timely, actionable results.

    Upon locating an individual, we deliver a comprehensive, confidential report detailing their whereabouts and any additional relevant information uncovered during the investigation. With Travel Investigations, you can trust that no effort is spared in finding individuals critical to your case, while maintaining compliance with all legal and ethical standards.

  • Obtaining clear, detailed, and legally admissible witness statements is a cornerstone of successful investigations. Travel Investigations specializes in effective statement-taking services tailored to the needs of legal professionals, insurance companies, and private clients.

    Our process begins by building rapport with witnesses, creating a comfortable environment that encourages honest and detailed accounts. Using structured interviews and advanced questioning techniques, our investigators ensure that all relevant details are uncovered, documented, and properly contextualized. Each statement is meticulously recorded to meet legal standards, capturing both verbal and non-verbal observations.

    In addition to collecting statements, we verify consistency by cross-referencing details with other evidence to identify discrepancies or corroborate facts. Statements are compiled into clear, concise reports that are prepared for use in legal proceedings or case analysis. If necessary, our investigators can give evidence in court to reinforce the credibility of the collected material.

    With a professional and empathetic approach, Travel Investigations ensures every statement we collect is reliable, admissible, and invaluable for your case.

  • With over 17 years of experience, Travel Investigations operates through a trusted network of local and international partners. Our global reach extends from India to Thailand to Cameroon, and everywhere between, ensuring no boundary limits our ability to gather crucial information.

    • Trusted relationships built over years of proven success.

    • Expertise in navigating police and judicial systems across various countries.

    • Deep local knowledge of New Zealand’s communities and key information sources.

    • Membership in the World Association of Detectives, offering global investigative coverage.

    • Certified Internet Research Specialists, enabling advanced online research to complement fieldwork.