Security is Not an Afterthought — It’s Our Foundation

At Travel Investigations, safeguarding sensitive data is built into every step of our process. From encrypted systems to strict access protocols, we operate with a digital fortress mentality. We use Filevine, a leading cloud-based legal case management platform, because of its enterprise-grade security, compliance, and encryption measures. Filevine’s security infrastructure is designed to protect against evolving cyber threats while maintaining compliance with global data protection regulations.

Enterprise-Grade Security Infrastructure: Why We Trust Filevine

  • Filevine undergoes independent third-party security audits and adheres to multiple security and privacy standards, including:

    • SOC 2 Type II – Ensures best practices for security, availability, processing integrity, confidentiality, and privacy.

    • HIPAA – Protects sensitive health-related data for cases involving medical claims.

    • CJIS – Secure enough for criminal justice information, aligning with FBI standards.

    • ISO 27001, ISO 27701, ISO 27017, ISO 27018 – Internationally recognized security and privacy certifications.

    • GDPR & CCPA/CPRA – Compliance with European and U.S. data privacy regulations.

    • CIS 18 Security Controls – Industry-standard controls designed to reduce cyber risks.

    • FedRAMP (in progress) – A U.S. federal security standard for cloud service providers

    • AES-256 Encryption – All data is encrypted at rest and in transit, ensuring confidentiality and protection from unauthorized access.

    • TLS 1.2/1.3 for Secure Data Transfer – Prevents interception of data during transmission.

    • AWS Key Management Service (KMS) – Used for encryption key security, preventing unauthorized decryption of stored data.

    • Zero Trust Model & Role-Based Access Control (RBAC) – Ensures access is restricted based on job function and least privilege principles.

  • Even in the event of a cyberattack, ransomware, or natural disaster, Filevine ensures:

    • Multi-Region Redundant Backups – Client data is backed up every 15 minutes across multiple geographically separated AWS availability zones.

    • High-Availability Architecture – Redundant server clusters and failover systems ensure 99% uptime.

    • Remote Accessibility – As long as you have an internet connection, you can securely access case data from anywhere.

  • Filevine employs a defense-in-depth approach to security, leveraging multiple layers of protection, including:

    • Continuous Penetration Testing – Independent security firms conduct regular penetration tests to identify vulnerabilities before bad actors can exploit them.

    • Bug Bounty Program – Ethical hackers are incentivized to find and report vulnerabilities before they become security threats.

    • Intrusion Detection & Prevention Systems (IDS/IPS) – Constant monitoring for unauthorized access attempts.

    • Endpoint Security (XDR & Next-Gen Antivirus) – AI-driven malware detection and behavioral analysis to block threats before they execute.

    • Web Application Firewall (WAF) & DDoS Protection – Prevents attacks targeting Filevine’s platform, APIs, and web interfaces.

  • Protecting access to data is as critical as securing the data itself. Filevine ensures:

    • Two-Factor Authentication (2FA) – Required for all admin accounts, drastically reducing the risk of unauthorized logins.

    • SSO (Single Sign-On) Integration – Supports Microsoft Azure Active Directory, Okta, Google Authentication, and other Identity and Access Management (IAM) solutions.

    • Automated Account Lockouts – If multiple failed login attempts occur, Filevine temporarily locks the account to prevent brute-force attacks.

    • Secure Session Management – Time-limited session tokens prevent persistent access to sensitive data.

  • Filevine employs real-time security monitoring and compliance enforcement:

    • Security Information and Event Management (SIEM) – AI-driven threat detection and logging ensures immediate alerting of potential security incidents.

    • Enterprise Logging & Auditing – Every user action is recorded for audit trails and regulatory compliance.

    • Vulnerability Scanning & Automated Patch Management – Ensures security flaws are identified and remediated proactively.

  • Even the most secure environments can experience security incidents. Filevine has a dedicated Security Operations Center (SOC) responsible for:

    • Incident Detection & Response – Rapid response to security threats to minimize downtime and exposure.

    • Forensic Investigation Capabilities – Allows deep-dive analysis of security events and potential breaches.

    • $10 Million Cybersecurity Insurance – Covers potential financial losses in the unlikely event of a severe security breach.

Why This Matters to You

You can be comfortable knowing that your company’s sensitive data is secured under Filevine’s enterprise-level security infrastructure, allowing us to operate efficiently while maintaining the highest confidentiality, integrity, and compliance standards.

Whether handling confidential claims data, personal identity information, or legal case files, we ensure:

✔ Compliance with global data security laws.
✔ Protection against cyber threats with multi-layered security controls.
✔ Encrypted and redundant backups for business continuity.
✔ Strict access controls and authentication safeguards.

For additional details, visit Filevine’s Security Page

Alternatively, download the Filevine White Paper - How Filevine Approaches Security